Durga Support
We at Durga aim to provide our customers with the best possible service and support wherever and whenever it may be required.
We have a team of highly skilled engineers that cater to the post-sales service requirements of our customers. Our offices are spread across India with the capability to give you the assistance required at anytime during the day.
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We offer repair and service support for our products and can give you advice and guidance on possible upgrades.
Services provided by
Durga Mechatronics
- Fast and quick commissioning of PLCs through integration with the rest of your machine/system.
- Customization of HMI screens.
- Consultancy regarding appropriate selection of hardware.
- Servo motor & amplifier commissioning and after-sale support.
- Repairing of drives: All drive repairs carry a new 1-year parts and labor warranty on the work done.
- Faulty motor replacement.
- On request, and where possible, the repaired drive is returned with the same parameter configuration as the failed unit to allow you to get the machine operational as quickly as possible.
- Drive replacement: Durga Warehouses carry stock for major product lines of refurbished drives. These are usually available for immediate shipping and are exchanged for your failed product.
- Each product has a fixed repair cost regardless of the fault. This allows Durga Mechatronics to tell you immediately what their service will cost and reduces the time processing your order.